Client Handler

at KBIS
Location Newbury, United Kingdom
Date Posted 21/01/2026
Category Animal and Equine
Business and Marketing
General
Job Type Full-Time Vacancies
Closing Date Apply ASAP
Start Date ASAP

Description

How to Apply

Who are we

At KBIS, part of Specialist Risk Insurance Solutions (SRIS) within Specialist Risk Group (SRG), we are the UK’s leading equestrian insurance specialist. We provide tailored insurance solutions for horse owners, riders, and equestrian businesses, combining deep sector knowledge with exceptional customer service.

Our dedication to excellence and innovative thinking underpins everything we do. Guided by our mantra, “Difficult. Done Well.”, we tackle challenges that others shy away from, delivering solutions that are both robust and forward-thinking

Powered by a team of highly skilled specialists, we combine deep industry knowledge with strategic insight to turn complex problems into practical, actionable solutions. We work closely with our clients, understanding their ambitions and risks, to provide tailored strategies that support growth, resilience, and long-term success

With a focus on collaboration, expertise, and precision, SRG shapes the way organisations manage risk—transforming complexity into opportunity and helping clients achieve outcomes they can rely on.

Who we are looking for

You’ll have strong communication skills, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Experience in insurance or financial services is desirable, but we welcome candidates with transferable skills and a passion for delivering exceptional customer service.

You must also have existing equine experience or a strong passion for horses and the equestrian world—whether through previous work or as a hobby.

It is highly desirable for you to have:

  • Knowledge of the regulatory environment in insurance
  • Experience handling client escalations and complex queries
  • Ability to train and support colleagues

For more information and to apply, please click here.

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