THE ROLE

To assist in the carrying out of all aspects of Commercial Property Management, working alongside Property Managers under the supervision of the Head of Department, providing daily support to ensure the efficient day-to-day management of all properties.

KEY RESPONSIBILITES
• Communication with clients, tenants, contractors and site staff on behalf of Property Managers.
• Monitor Property Managers’ workload in their absence on annual leave or out of the office.
• Receive calls/emails about building issues from tenants and resolution of issues by liaison with Property Managers.
• Issuing and monitoring of Works/Purchase Orders for contractors.
• Verification and coding of invoices for approval by the Property Managers.
• Ensuring that the Property Management Database (Qube) is up to date to comply with Quality Assurance procedures, including preparation of relevant forms for review and sign off by Property Managers.
• Assisting with Health & Safety management through liaison with Property Managers’ ensuring outstanding tasks completed.
• Prepare and maintain records of inspection for management properties. Accompany Property Managers on inspections.
• Assisting Property Managers with tenant debt, to keep it to a minimum, in association with SHW’s credit control department.
• Assisting the Property Managers in the recharging of insurance premiums and utilities.
• Assisting the Property Managers in the investigation and resolution of freehold/leasehold queries from clients and tenants

For more information and to apply, please see downloads.