We are seeking a detail-oriented Property Assistant to join the Highclere Estate team. The ideal candidate will assist in the day-to-day operations of our properties, ensuring tenant satisfaction and efficient property management. You will be liaising with Lady Carnarvon and our agents Strutt & Parker.

Details of the role:

- Answer and direct phone calls from tenants and contractors with professionalism and courtesy
- Help with the ongoing maintenance programmes with Estate cottages
- Help check and process invoices and hourly payroll sheets
- Provide administrative support to Highclere team members and contractors
- Liaise with the Castle and farm offices as needed

- Help with some Highclere Castle events as required
- Maintain office organization and cleanliness

Requirements:

- Proficient in phone etiquette and customer service skills
- Experience with MS Office and spreadsheets
- Enthusiasm and adaptability is key
- Ability to multitask and prioritize workload effectively
- Strong communication skills and attention to detail
- Willingness to learn and adapt in a fast-paced environment

This position offers the opportunity to gain valuable experience in a unique heritage environment. We are looking for someone to join a small office team willing to turn their hand to whatever each day brings.

Pay: £24,000.00-£26,000.00 per year

Experience:

• Property Management: 1 year (preferred)
• Customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: In person

To apply, please contact send your CV and covering letter to: EstateOffice@highclerecastle.co.uk